“We have used Onetouch Networks for implementing our UCaaS system throughout our locations around the United States. Onetouch Networks have been very engaged and supportive throughout the process and have managed to make it a successful implementation despite hurdles and issues arising outside of their responsibilities and I could not praise them more for this work. As we are also using them for the ongoing support of our phone system I highly recommend anyone to use their services and I will happily provide more details.”
KJ
Kasper J.
Regional IT Manager
Qantas Airlines
“I would like to thank Onetouch Networks for their patience during this transition. The frustration level for transitioning analog business lines from a phone system we had grown very accustomed to, and that all our employees knew very well, was initially very high; converting me personally from an analog mind to a digital mind was not easy either! Fortunately, with Onetouch's patience and great customer service, they have made it much easier for me. I always felt like I could call them, and did many times, and their knowledge of this system was uncanny. I very much appreciate Onetouch's professionalism and calm demeanor. Thanks again from myself and our staff. I would not hesitate to recommend Onetouch to others contemplating a transition to VoIP.”
AR
Alby R.
President
Aviation Classics
“Onetouch made the process as easy as I could have hoped. They provided a hands-on approach to the process, assisted with the small hurdles that naturally surface in any transition and have been continually responsive to any questions that arise. Beyond being pleased with the outcome of an improved phone system, I'm grateful for the support the team at Onetouch team have contributed to the service. I'm confident it would not have been the same result with their involvement.”
CZ
Craig Z.
Vice President
CTP Aviation
“We worked closely with OneTouch Network Services on our migration from an on-premise PBX to RingCentral. Onetouch was key in staging and planning all aspects of the move. The migration was highly organized and every effort was taken to make sure our needs were met. We received top notch customer service before and post installation and would recommend Onetouch to any company looking for a well versed and professional VoIP implementation company.”
JH
Josh H.
IT Director
Bejac Corporation
“Onetouch Networks made things not only function to our specific office needs, but they took the time and patience to explain the details simply. Their quality of work, transparency, and professionalism is why I would recommend them to any business going through this change over. I am very happy with the quality of work, level of service and commitment to our project that Onetouch has demonstrated. I would recommend them to any company looking to deploy a VoIP system.”
AK
Ashley K.
Marketing Manager
Calstone
“After 25 years of using the same phone equipment, our firm recently decided that an update and upgrade to our phone system was needed. While no system implementation is entirely perfect, the Onetouch team has been extremely responsive during the entire process. From prior to our system migration in assisting us in designing how the system platform would function, and even a few weeks into this migration, they remain equally dedicated and available to us. We have been pleased overall with Onetouch and would recommend them for any similar system migration.”
KR
Keith R.
Controller
Compu-Tech Lumber
“The professionalism and on hand help we received was outstanding. Every major and minor detail was taken care of immediately. The service and customer support has been outstanding. We enthusiastically recommend Onetouch Networks and their services.”
AMC
Anna Marie C.
Office Manager
St. Stephen Catholic School
“I was fortunate enough to come across Onetouch Networks consulting service in the midst of a campus-wide telecom upgrade for our site in Hayward. The project involved switching from a PRI to a VOIP phone solution while providing new telecom equipment for every end user throughout the campus. After my initial meeting with Francis Li, I was put at ease by the amount of knowledge and experience that he and his team possessed. It was for the reasons listed above that I emphatically recommend Onetouch Networks to your organization.”
RR
Robert R.
Technology Coordinator
Eden Area Regional Occupational Program
“Onetouch Networks Services helped us with migrating our phone system to a cloud-based phone system. They helped us with setting up our phone system and provided end user training. They made sure every aspect of the migration went smoothly. Every issue was handled immediately. We would recommend Onetouch to any company that is looking to a cloud-based phone system.”
JC
Javier C.
Vice President
First Hawaiian Bank
“Onetouch Networks helped us with migrating our analog pots lines over AT&T Office@Hand. Onetouch Networks worked closely with us every step of the way. We received the best customer service during the installation process. I appreciate their efforts and recommend their services to any potential customers.”
BW
Brad W.
IT Director
WSR Insurance Services
“The team members at OneTouch Networks made the transition of moving from an antiquated phone system over to a new phone system for our facility seem like a simple task. They managed every step of the process, and made sure the new system was set up according to the needs we had expressed. They were very responsive, and took the time to explain every step of the process to all of our staff members.”
TN
Tove N.
CEO
Mountain View Healthcare Center
“As we proceeded with the migration and encountered the inevitable issues that are inherent in any systems migration, Francis and Zach were always available by phone or email to respond to my many questions. We strongly recommend Onetouch Networks for the professionalism and dedication to making our phone system transition a success, and would happily work with them again on future projects”
WM
Wayne M.
Systems Administrator
Marin Cancer Care
“The Onetouch Networks team was very knowledgeable and explained in detail the service they would provide to us. This would include project management, configuration and installation of phone equipment, integration of on-site training, and Collaborate application. I am very happy with the quality of work, level of service and commitment to our project that Onetouch has demonstrated. I would recommend them to any company looking to deploy a VoIP system.”
LC
Linda C.
Director of Finance
Care at Home Community Healthcare
“We migrated our phone system during the start of the COVID-19 crisis and shelter-in-place was in effect. Francis and his team were flexible and worked remotely with me during all hours of the day to set up the phone system. I am delighted to give Onetouch Networks a raving review and give my full recommendation for their services. The turnaround time and service is excellent. Their motto should be 'no excuses' because they don't over promise – they deliver.”
FH
Frank H.
Practice Administrator
Center for Vision Care
“Onetouch Networks helped us through the process of setting up our new internet-based phone system. They had implemented and trained us on how to use the new phones. They walked us through everything and answered all our questions and concerns. Thank you to the Onetouch Team!”
JL
Jennifer L.
Manager
Vineyard RV Park
“We have used Onetouch Networks for implementing our UCaaS system throughout our locations around the United States. Onetouch Networks have been very engaged and supportive throughout the process and have managed to make it a successful implementation despite hurdles and issues arising outside of their responsibilities and I could not praise them more for this work. As we are also using them for the ongoing support of our phone system I highly recommend anyone to use their services and I will happily provide more details.”
KJ
Kasper J.
Regional IT Manager
Qantas Airlines
“I would like to thank Onetouch Networks for their patience during this transition. The frustration level for transitioning analog business lines from a phone system we had grown very accustomed to, and that all our employees knew very well, was initially very high; converting me personally from an analog mind to a digital mind was not easy either! Fortunately, with Onetouch's patience and great customer service, they have made it much easier for me. I always felt like I could call them, and did many times, and their knowledge of this system was uncanny. I very much appreciate Onetouch's professionalism and calm demeanor. Thanks again from myself and our staff. I would not hesitate to recommend Onetouch to others contemplating a transition to VoIP.”
AR
Alby R.
President
Aviation Classics
“Onetouch made the process as easy as I could have hoped. They provided a hands-on approach to the process, assisted with the small hurdles that naturally surface in any transition and have been continually responsive to any questions that arise. Beyond being pleased with the outcome of an improved phone system, I'm grateful for the support the team at Onetouch team have contributed to the service. I'm confident it would not have been the same result with their involvement.”
CZ
Craig Z.
Vice President
CTP Aviation
“We worked closely with OneTouch Network Services on our migration from an on-premise PBX to RingCentral. Onetouch was key in staging and planning all aspects of the move. The migration was highly organized and every effort was taken to make sure our needs were met. We received top notch customer service before and post installation and would recommend Onetouch to any company looking for a well versed and professional VoIP implementation company.”
JH
Josh H.
IT Director
Bejac Corporation
“Onetouch Networks made things not only function to our specific office needs, but they took the time and patience to explain the details simply. Their quality of work, transparency, and professionalism is why I would recommend them to any business going through this change over. I am very happy with the quality of work, level of service and commitment to our project that Onetouch has demonstrated. I would recommend them to any company looking to deploy a VoIP system.”
AK
Ashley K.
Marketing Manager
Calstone
“After 25 years of using the same phone equipment, our firm recently decided that an update and upgrade to our phone system was needed. While no system implementation is entirely perfect, the Onetouch team has been extremely responsive during the entire process. From prior to our system migration in assisting us in designing how the system platform would function, and even a few weeks into this migration, they remain equally dedicated and available to us. We have been pleased overall with Onetouch and would recommend them for any similar system migration.”
KR
Keith R.
Controller
Compu-Tech Lumber
“The professionalism and on hand help we received was outstanding. Every major and minor detail was taken care of immediately. The service and customer support has been outstanding. We enthusiastically recommend Onetouch Networks and their services.”
AMC
Anna Marie C.
Office Manager
St. Stephen Catholic School
“I was fortunate enough to come across Onetouch Networks consulting service in the midst of a campus-wide telecom upgrade for our site in Hayward. The project involved switching from a PRI to a VOIP phone solution while providing new telecom equipment for every end user throughout the campus. After my initial meeting with Francis Li, I was put at ease by the amount of knowledge and experience that he and his team possessed. It was for the reasons listed above that I emphatically recommend Onetouch Networks to your organization.”
RR
Robert R.
Technology Coordinator
Eden Area Regional Occupational Program
“Onetouch Networks Services helped us with migrating our phone system to a cloud-based phone system. They helped us with setting up our phone system and provided end user training. They made sure every aspect of the migration went smoothly. Every issue was handled immediately. We would recommend Onetouch to any company that is looking to a cloud-based phone system.”
JC
Javier C.
Vice President
First Hawaiian Bank
“Onetouch Networks helped us with migrating our analog pots lines over AT&T Office@Hand. Onetouch Networks worked closely with us every step of the way. We received the best customer service during the installation process. I appreciate their efforts and recommend their services to any potential customers.”
BW
Brad W.
IT Director
WSR Insurance Services
“The team members at OneTouch Networks made the transition of moving from an antiquated phone system over to a new phone system for our facility seem like a simple task. They managed every step of the process, and made sure the new system was set up according to the needs we had expressed. They were very responsive, and took the time to explain every step of the process to all of our staff members.”
TN
Tove N.
CEO
Mountain View Healthcare Center
“As we proceeded with the migration and encountered the inevitable issues that are inherent in any systems migration, Francis and Zach were always available by phone or email to respond to my many questions. We strongly recommend Onetouch Networks for the professionalism and dedication to making our phone system transition a success, and would happily work with them again on future projects”
WM
Wayne M.
Systems Administrator
Marin Cancer Care
“The Onetouch Networks team was very knowledgeable and explained in detail the service they would provide to us. This would include project management, configuration and installation of phone equipment, integration of on-site training, and Collaborate application. I am very happy with the quality of work, level of service and commitment to our project that Onetouch has demonstrated. I would recommend them to any company looking to deploy a VoIP system.”
LC
Linda C.
Director of Finance
Care at Home Community Healthcare
“We migrated our phone system during the start of the COVID-19 crisis and shelter-in-place was in effect. Francis and his team were flexible and worked remotely with me during all hours of the day to set up the phone system. I am delighted to give Onetouch Networks a raving review and give my full recommendation for their services. The turnaround time and service is excellent. Their motto should be 'no excuses' because they don't over promise – they deliver.”
FH
Frank H.
Practice Administrator
Center for Vision Care
“Onetouch Networks helped us through the process of setting up our new internet-based phone system. They had implemented and trained us on how to use the new phones. They walked us through everything and answered all our questions and concerns. Thank you to the Onetouch Team!”
JL
Jennifer L.
Manager
Vineyard RV Park